Vol. 2 No. 2 (2012)

Articles

• Quality Management in Tourism and Hospitality: an Exploratory Study among Tourism Stakeholders

  Soultana Kapiki

  53-61

  • PDF

• Understanding the Processes of Customer Acquisition, Customer Retention and Customer Relationship Development

  Alina Filip, Lelia Voinea

  62-67

  • PDF

• The Reverse Synergy: Another Way of Thinking

  Andriy Andrushko

  68-74

  • PDF

• The Relationship between the Quality of Life Concept and Social Marketing Development

  Mihaela Constantinescu

  75-80

  • PDF

• Exploration of Learning Styles and Digital Literacy for Innovation in Designing E-learning Courses

  Lubica Knoskova, Jujza Jurkovičová

  81-90

  • PDF

• Indicators of Sustainable Development - A Comparative Analysis Between Bulgaria and Romania in European Context

  Gabriela Cecilia Stanciulescu, Daniel Bulin

  91-98

  • PDF