Workplace Emotions and Job Satisfaction

Abstract

The emotions and their management in the workplace have become popular topics in the literature as a result of their effects in organizations. This article aims to review existing perspectives on workplace emotions, positive and negative, and to analyze the effects of the emotions felt by employees on job satisfaction. These clarifications are important as job satisfaction is an important organizational construct which speaks about the well-being of the employees, their behaviors in organization and the whole organizational functioning. The paper discusses the results of a survey which measured emotions felt by employees (positive and negative) and job satisfaction. The results indicate that employees experience more positive than negative emotions in the workplace. The emotions felt have a direct effect on employee job satisfaction and intention to work in the same company. The higher is the degree to which employees feel positive emotions in the organization, the higher the job satisfaction and their intention to work in the same company.